You must contact us first for authorisation before returning any goods.
After we record the necessary information, we will evaluate your return request and provide you with details of what you may do and a return address if needed.
A replacement, refund or credit for purchased goods may only be given after we have received and inspected your returned item.
Any returned item that is sent without our authorisation will not be accepted and will not be given a preferred customer service and may be disposed of or returned to the sender at their expense.